We had Progressive Auto Insurance for three or four years, and it was a miserable experience. Every six months, instead of just sending a friendly notice saying it is time to renew, we would get a cancellation notice saying that unless we paid by such and such a time, our insurance would cancelled. The one time we had a claim, I ended up doing a bunch of the leg work myself, making phone calls, etc. This was stuff that I never had to do when I had a claim with Safeco, or with Allstate. When we bought our house, we insured it with Allstate. We looked at switching our auto insurance over, but I had to wait for a ticket to fall off. The ticket was due to fall off in October, and we were planning on switching. One of the other requirements was that we had been continuously insured for the previous year. Around June or July, we got a letter from the state of New York saying that because our insurance had lapsed, we he to turn in our plates, or be fined, or possibly go to jail. What the hell? I called the state, and they said our insurance had been cancelled 18 days earlier. What??? I called progressive, and was told our insurance had been cancelled due to non-payment. What? I talked to my wife, and we had never gotten a bill. We had not gotten a cancellation notice. We got nothing. Progressive claimed they sent us a couple things. WE NEVER GOT THEM! So now we were forced to resign with Progressive. We had to pay the state hundreds of dollars in fines. So instead of being able to switch over to Allstate in October, we had to wait one year from that point. So we got a big Screw You from Progressive. As soon as we could, we dumped Progressive. It was a horrible experience.
Progressive sucks…!!!! big time….I was in a rear end colission and my car cost $3100.00 repaire estimate. Instead of fixing the car progressive only gave me $3600 minue the $500 ded whihc makes it $3100.00, Then they will take the car and sell it at auction. Sound to me like they are trying to pay out as little as possible. If they pay me $3100.00 then sell car for $1000.00 they only have to pay out $2100.00. Also car woth a lot more than 3600.00 more like 4000-5000. When I worked with Wawenesa they were always far..never did the screw me over..Now progressive a screw overs they cahrge youa lot on rates then when it comes time to pay out bend over to get scrwed in the ass!!!!
Comment by Jeff — September 22, 2009 @ 2:38 am
If you are looking for the cheapest Sh%t out there this is the way to go, save the 10% that it would cost for a agent, do all the claim work yourself, only talk to a 1800 number, one thing they do not tell you is they rerun your mvr and credit every six months to look for something to surcharge you, progressive sells on price only, but when you need to use your insurance and you are lacking maybe $20,000-$150,000 dollars because they just wanted your business and gave you the cheapest price with the cheapest coverage, and they dont even explain what your insurance means to you!! I would look to farmers Insurance they are known in the industry not to be the cheapest but very competitive and the agent actualy tells you what your insurance means to you and your family and the down falls of being underinsured bottom line if you are looking to take care of everything yourself go with progressive.
Comment by Dave — October 25, 2009 @ 11:58 am
There is a big lesson here, you have to make sure next time. I think you can choose for other companies who has also Progressive Auto Insurance, may be they can give you a good one compare the one that you disappointed before.
Comment by Rachelle — January 21, 2010 @ 1:07 pm
I will admit progressive did a good job on getting my car fixed when I got hit last month when a lady ran the stop sign. But I was mad as hell when I found out they paid the other persons deductable. The lady hit me so hard that my back wheel is bent.She lied to the police and said I ran the stop sign so they belived a woman over me. So this is why they paid . I am so mad because I had to pay the 500 deductibal on my jeep because of this woman and my insurance company who is suppose to represent me pays he deductibal. The hell with progressive I will go somewhere else. BUYER BE WARE
Comment by Brandon — March 1, 2010 @ 10:06 pm
My name is michael keetley. Google my name and you’ll see my story. I paid for commercial insurance. After being shot 5 times. Progressive refuses to pay my medical under pip.I was told if I was shot while in the drivers seat they would have paid,but I was standing in the van. Please hlp me by voicing your opinion to MARY VILLALTA my medical claims adjuster. 813-870-7732
Comment by michael keetley — March 17, 2010 @ 11:09 pm
where is the rights of humanity ? This company sounds self interest business company…they claim they have best offer for its customers….trust me guys …do research while u choosing insurance
Comment by Harun Ali — June 17, 2010 @ 7:09 pm
I was hit by a driver who ran a red light on my way to work. flipped my vechile several times and needed spinal surgery among several other injuries.Progressive insurance has been nothing but a nightmare they were supposed to pay all my medical bills and have not.also my loss of wages and have not.i am on SSI now and these SOBs wont even cover my percriptions for pain. I do have a law firm working for me and they are very highly raited so hopefuly things will turn around but this has to be the worst auto insurance company to deal with ever.this has been going on for three years now and every time i see comerical for them i wana puke.
Comment by Lwout — July 9, 2010 @ 2:54 pm
Had RV insurance for 2 years and no claims. The skylight over the tub was damaged at some point while in storage this summer and they refused to pay for the damage from water getting in. This company sucks in every way. I’m going to have to pay for damages myself. Don’t believe FLO’s BS!! They got their 2 years of free money out of me. CROOKS!!
Comment by BT — August 23, 2010 @ 9:41 pm